Sales
Account Manager iii Nokia Networks
2014
– Present
·
Managing
Tier 1 Wireless Service Provider account.
·
Mobile
Core Network solutions sales including Telco Cloud, Evolved Packet Core, IP
Multimedia Subsystem, Voice over LTE, and Customer Experience Management
with opportunities ranging from $2M to $400M.
·
Business
Development and Strategy planning and execution.
·
Client
interaction throughout the sales cycle including identification,
development, offer, and execution phases of the opportunities.
·
Execution
covering Product Portfolio, 3rd
party partner products, and System Integration to meet and exceed sales
targets.
·
Seek
up-sell opportunities during the sales cycle for potential increase in
sales.
·
Providing
Technical and Value Proposition presentations to clients.
·
Demonstrate
thought leadership and client guidance to the new technologies that results
in creating new opportunities.
·
Create,
submit, and present proposals to clients in various levels in the
organization.
·
Prepare,
participate, and present the materials to the executives for the Limit of
Authority approvals.
Sales
Solutions architect / engineer Nokia
networks
2010
– 2014
·
Providing
solutions to customers on products including Subscriber Data Management,
MMSC, SMSC, Subscriber Intelligence Framework, Billing, IMS, Mobile
Intelligent Browsing Gateway, Converged IP Messaging, and Private Cloud
based virtualization for Value Added Services.
·
Maintain
customer relationship to fully understand the requirements (network
architecture, strategies, policies, and goals)
·
Consult
the customer and provide updates on new products, features and trends in
the pre and post-sale phases
·
Propose
solutions, new features, and strategies based on product releases and
market analysis.
·
Design
solutions that meet customer needs and requirements.
·
Innovate
and evolve product solution offerings.
·
Analyze
and provide solution for the engineering and implementation impacts on the
concept of the solution
·
Review
market and analyze competitive product solution offerings.
·
Investigate
to fully understand the customer’s complete network.
·
Perform
product solution presentation & discussion with customer.
sr.
Consultant / team lead Openwave systems
2004
– 2010
·
Application
Operations lead responsible for the maintenance and sustaining operations
of two mission critical hosted (in the customer network) enterprise
messaging platforms for two Major Wireless Service Providers
·
Managing
a Tier II support team consisting of 4 personnel which provides
application, peripheral software, hardware and network preservation support
required to ensure the overall availability of the Messaging platform for
over 15 million customers
·
Responsible
for maintenance and management of over $1 million in equipment assets
·
Managed
the software release schedule for testing and deployment of over 80
upgrades for a Tier I production messaging platform
·
Responsible
for creating and delivering documentation regarding to all aspects of the
Service and Solution to include; Implementation Guides, Best Practices,
Customer Training Guides and all other documents required by the Customer
to manage the solutions and systems.
·
System
administration, application administration, software documentation, testing
and implementation, problem reporting, monitoring and solving live
production environment.
sr.
system integrator sprint
2000
– 2004
·
Integrate
wireless and network data systems for the Sprint 3G network including
(LDAP, AAA, and provisioning systems).
·
Administering
and supporting the platforms on 3G Mobile IP call path. Maintaining and
monitoring live production systems.
·
Implemented
an automated provisioning process that brought savings to company $2.5
Million in last quarter of 2001 and $17 Million in 2002.
·
Developed
web application for monitoring trends for application issues within
wireless web environment.
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